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What is the Referral Registry?
The Referral Registry is a web-based service, used by Home Care
Referral Centers to match the in-home needs of consumers/clients with
pre-qualified, pre-screened individual providers (IP) that are ready to
work. The Home Care Referral Centers were developed by the Home
Care and Quality Authority to improve the quality of long term in-home
care services for publicly funded individuals.
Who can use the Referral
Registry?
-
Consumer Representatives
- Individual Providers
- Care Managers Clients who are receiving Copes or Medicaid Personal Care
services through DSHS
What are the benefits of
using the Registry?
- Screening of each individual provider
- Up to date information on IP's ready to work
- Trained Caregivers
How does the Referral
Registry work?
Individual Providers can visit or
call their local Home Care Referral Registry Center (HCRR) and request
an application in which they specify what personal care tasks they are
willing to do, their availability, and the clientele they are willing to
server. In the application packet is also a criminal history check
that the IP must complete in order to be placed on the Referral
Registry. When all information has been obtained, the IP is
entered into the Registry.
Consumer/Clients can call or visit their local HCRR to request and
application stating their needs and preferences. Once the
consumer/client's completed application is received by the HCRR, the
Registry Coordinator will verify the clients eligibility through their
Case Manager and then enter the consumer/client into the Registry
The Referral Registry then generates a list of Individual Provider names
based on the best match criteria. The employer/consumer receives
this list along with a "How to Hire and Keep Good Staff" information.
The employee/consumer is then responsible for interviewing, selecting
and hiring the Provider. |
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